Term and Conditions

Last Updated: [Insert Date]

Welcome to Sandal Stride Sales! These Terms and Conditions outline the rules and regulations for using our website (comfystepshoes.com) and purchasing our premium comfort footwear. By accessing our site and making purchases, you agree to these terms in full.

1. Our Customers

Sandal Stride Sales caters to discerning customers who value:

• Premium comfort footwear for women
• Stylish yet practical shoe designs
• International shipping options
• Hassle-free return policies

Our products are designed for adults seeking quality sandals, clogs, and supportive footwear options.

2. Website Use and Intellectual Property

2.1 Access and Content

You may use our website for personal shopping purposes. All content (images, text, designs) is owned by Sandal Stride Sales and protected by intellectual property laws.

2.2 User Responsibilities

• Provide accurate account and payment information
• Not misuse website content or functionality
• Comply with all applicable laws and regulations

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, images, and pricing. However, minor variations may occur. Colors may appear slightly different on various devices.

3.2 Product Availability

All orders are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Socks
• Arch supports and insoles removed from packaging
• Customized items
• Final sale merchandise

4. Ordering and Payment

4.1 Order Process

Your order represents an offer to purchase which we accept by processing payment and preparing for shipment.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Taxes

All prices are in USD. International customers are responsible for any customs fees, taxes, or duties.

5. Shipping and Delivery

5.1 Processing Time

Orders typically process within 1-2 business days (excluding weekends/holidays).

5.2 Shipping Options

• Standard Shipping ($12.95): DHL/FedEx, 10-15 business days
• Free Shipping (orders over $50): EMS, 15-25 business days

5.3 Delivery Areas

We ship worldwide except to certain remote areas and parts of Asia.

5.4 Delivery Issues

Please inspect packages upon delivery. Report any shipping damage within 48 hours to [email protected].

6. Returns and Exchanges

6.1 Return Policy

• 15-day return window from delivery date
• Items must be unworn with original tags/packaging
• Customer pays return shipping unless error on our part

6.2 Refund Process

• Processing time: 3-5 business days after receipt
• Refunded to original payment method
• Original shipping fees non-refundable

6.3 Exchanges

Free size exchanges available. Follow standard return process and indicate preferred size.

7. Limitation of Liability

Sandal Stride Sales shall not be liable for:

• Delays beyond our reasonable control
• Minor variations in product appearance
• Indirect or consequential damages

Our total liability for any claim related to your order shall not exceed the order’s purchase price.

8. Privacy and Data Protection

We protect your personal information according to our Privacy Policy. By using our site, you consent to our data practices.

9. Dispute Resolution

Any disputes shall be resolved through good faith negotiations. If unresolved, disputes will be settled in Houston, Texas courts.

10. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

11. Contact Us

For questions about these Terms:

Sandal Stride Sales
4518 Patterson Street
Houston, TX 77063 USA
Email: [email protected]
Hours: Monday-Friday, 9am-5pm CST