Privacy Policy

Last Updated: [Insert Date]

Welcome to Sandal Stride Sales (“we,” “us,” or “our”) at comfystepshoes.com. We specialize in premium comfort footwear including sandals, clogs, and supportive shoes for women worldwide. Your privacy is as important to us as the comfort of our footwear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

To provide you with our comfortable footwear and excellent service, we collect:

• Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase
• Transaction Data: Purchase history, product preferences (such as sandals, clogs, or arch supports), and payment method details
• Technical Data: IP address, browser type, device information, and website usage patterns
• Communication Data: Emails or messages sent to our customer care team at [email protected]

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders for our comfort footwear products
• Provide customer support regarding your purchases (sandals, shoes, or accessories)
• Improve our website and product offerings based on your browsing preferences
• Send you updates about new arrivals in our “New for Women” collection or other promotions (with your consent)
• Prevent fraud and ensure the security of our payment systems (Visa, MasterCard, JCB, PayPal)
• Comply with legal obligations related to international shipping

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

• Payment Processors: We share transaction details with Visa, MasterCard, JCB, and PayPal to process payments securely
• Shipping Partners: We provide address information to delivery services for global shipping (excluding some Asian and remote regions)
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Service Providers: Trusted partners who help with website operations, analytics, and marketing (under strict confidentiality agreements)

We never sell your personal information to third parties.

4. Data Storage and Security

Your comfort and security are our priorities:

• All transactions are protected by 256-bit SSL encryption
• We comply with PCI-DSS standards for payment security
• Your complete payment details are never stored on our servers
• Data is stored on secure servers with limited access
• We implement fraud monitoring systems to protect your information

5. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Request information about how your data is used
• Withdraw consent for data processing (where applicable)
• Lodge a complaint with a data protection authority

To exercise these rights, contact our Houston-based customer care team at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to:

• Remember your preferences for footwear types (sandals, clogs, etc.)
• Analyze website traffic to improve your shopping experience
• Enable features like your shopping cart
• Provide personalized product recommendations

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we ship globally (with some exceptions), your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our comfort footwear is designed for adults. We do not knowingly collect information from children under 16.

9. Policy Updates

We may update this policy to reflect changes in our practices. The “Last Updated” date at the top will indicate revisions.

Thank you for trusting Sandal Stride Sales with your comfort footwear needs. We’re committed to protecting your privacy as much as we’re committed to providing premium, comfortable footwear for every step of your journey.